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Delta Airlines outage: crisis communication in a modern era

A power outage today at its headquarters has caused a Delta Airlines outage. This meant several passengers could not catch their

Email marketing still trumps social media, big time

After the holidays, it has become clear that email marketing is still winning big for online retailers compared to social

Google acquires Sparrow, crew joins Gmail team

Sparrow, the email app for Mac and iPhone, has been acquired by Google. Their site notes this in an announcement.

Google launches Gmail SMS in selected African countries

The official Google Africa blog reports that the company has launched a new service called Gmail SMS in Africa. The countries

Google, Yahoo sued for preemptive reading of email to serve ads

Google and Yahoo have been sued in the state of California for intercepting emails and serving ads based on keywords

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